For MSPs and system integrators, selling POTS replacement is not just about replacing copper lines. It’s about convincing customers that reliability will not be compromised—especially in fire, elevator, and security applications.

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For many organizations, POTS replacement is still viewed as a simple network transition: copper lines are disappearing, so cellular-based alternatives step in. But in real-world deployments, especially in life-safety environments, replacing POTS is not just about swapping connectivity—it’s about redefining how systems are installed, maintained, and supported over their entire lifecycle.

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In today’s POTS replacement and life-safety communication market, battery performance has become a critical differentiator. But while many products require large battery packs or bulky external power modules, the PR12 achieves something unique: TRUE 24-hour standby using only a single 18650 battery. This capability not only reduces cost and footprint—it fundamentally reshapes how emergency communication systems can be deployed.

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For decades, troubleshooting POTS-based systems required one approach: send a technician on-site. Whether it was a fire panel failing to dial out, an elevator phone not seizing the line, or a modem resetting intermittently, the only real option was to dispatch someone to physically plug into the hardware, scroll through menus on an LCD, or check wiring with a test set. But as copper lines continue to disappear and POTS replacement becomes the new operational standard, organizations are discoveri

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As organizations accelerate the migration away from aging POTS lines, one of the most essential elements of a reliable replacement architecture is the Session Border Controller (SBC)—specifically a POTS Media SBC designed for the unique signaling, tone handling, and compliance requirements of fire alarm panels, elevator emergency phones, security systems, and industrial telemetry. While hardware gateways such as Vola’s PR08-Pro and PR12 convert analog signals into IP, the SBC acts as the intelli

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For decades, Plain Old Telephone Service (POTS) lines formed the communication backbone for life-safety systems such as fire alarm panels, elevator emergency phones, access control devices, utility telemetry, and medical monitoring equipment. However, as telecom carriers continue accelerating the retirement of copper infrastructure across North America, organizations must now confront the reality that POTS reliability is no longer guaranteed. Line noise, intermittent failures, degraded voice qua

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