As legacy copper-line services continue to sunset, Managed Service Providers (MSPs) across North America face mounting pressure to deliver modern, reliable, and scalable POTS replacement solutions. But the challenges are many: distributed deployment sites, varying power conditions, regulatory hurdles, and the need for carrier compatibility—all while ensuring seamless customer experiences.

At Vola Networks, we've developed a comprehensive approach that empowers MSPs to overcome these challenges and deploy POTS replacement at scale with confidence. Through certified hardware, advanced power resilience, cloud-native management, and carrier-ready connectivity, we offer an out-of-the-box experience purpose-built for the realities of modern MSP operations.

     PR12&PR08-Pro&VolaCloud

The Challenge: Dispersed Environments, Tight Timelines

MSPs are often tasked with deploying POTS alternatives in environments where traditional telephony was once deeply embedded—such as elevators, fire panels, security systems, or legacy fax lines. These environments span remote locations, multi-tenant buildings, or critical infrastructure with strict uptime requirements.

The traditional truck-roll model is no longer scalable. MSPs need solutions that are plug-and-play, self-reliant, and manageable from a distance—without compromising service quality or regulatory compliance.

     The Challenge :Dispersed Environments,Tight Timelines

Three Major Carrier-Certified: No More Guesswork

At the core of a reliable POTS replacement strategy is seamless network access. Vola’s flagship devices—PR12—are fully certified for use across all major U.S. carriers: AT&T, T-Mobile, and Verizon, including FirstNet for public safety applications. This level of certification ensures no surprises during activation and maximizes network coverage in diverse environments.

In addition, PR12 is MVNO-friendly, supporting a wide range of mobile virtual network operators (MVNOs). This gives MSPs the flexibility to choose cost-effective data plans while still maintaining full compatibility and coverage.

Our commitment to compliance also extends to hardware standards. Vola devices are ETL certified and NDAA-compliant, meeting electrical safety and security standards critical for regulated sectors such as healthcare, education, and government.

     PR12

TRU24: Power Resilience That Goes the Distance

One of the most common failure points in legacy POTS replacement is power loss. Traditional VoIP gateways or SIP adapters rely on AC power—meaning a local outage brings down emergency lines and elevator phones instantly.

With TRU24 feature, Vola has engineered a solution for uninterrupted uptime. PR08-Pro is built with internal high-capacity batteries and PR12 comes with ultra-low power architecture, enabling true 24-hour operation without DC power.

We don’t just promise "battery backup"—we deliver proven, measured results. In internal lab testing, PR12 sustained full operational capability for over 24 hours, including SIP registration, LTE connectivity, and analog line availability, the device maintained reliable performance through a full day of power outage.

This power resilience ensures that critical systems—whether in an elevator shaft or a school security network—remain online when they’re needed most.

     PR12 and PR08-Pro

Volacloud: Scalable, Remote-Centric Deployment

Reliable hardware is only half of the equation. To enable true scale, MSPs need centralized visibility and control.

That’s where Volacloud, our cloud-based device management platform, comes in. Designed for MSP workflows, Volacloud enables:

• Zero-touch provisioning: Bulk onboard new devices with minimal configuration
• Remote diagnostics: View device health, battery level, signal strength, and call status in real time
• Batch firmware and config pushes: Ensure all devices are up to date with a few clicks
• Role-based multi-tenant control: Allow end clients or field teams to manage their own device groups

Volacloud transforms the POTS replacement experience from a physical, site-by-site process into a cloud-orchestrated, service-centric model.

     Volacloud

Service-as-Activation: Let MSPs Focus on Customers, Not Devices

With pre-certified hardware, 24-hour standalone power, and a cloud-native backend, Vola offers MSPs something rare in the POTS space: a true plug-and-play service delivery model.

MSPs no longer need to dispatch technicians to handle local wiring, software provisioning, or SIM management. Instead, they can focus on what matters: delivering uptime, managing customer relationships, and growing their business.

A Full-Service Ecosystem for MSP Success

The transition away from copper-based telephony is inevitable—but how MSPs respond will determine their long-term success.

At Vola, we’ve designed a vertically integrated solution to meet every layer of the challenge. Our carrier-certified hardware, power-resilient Tru24 design, and cloud-native management tools work together to form a complete, scalable, and future-proof POTS replacement solution.

MSPs no longer must cobble together hardware, provisioning, and monitoring from different vendors. With Vola, they get a single, reliable partner to deliver connectivity, compliance, and control—at any scale.

Deploy confidently. Operate remotely. Scale effortlessly.

That’s the Vola way.